How Do I Help?

CONTACT is passionate about helping people prevent or resolve any type of crisis. We want to empower you with the tools to help someone close to you. It may be a family member, a friend or coworker. As long as you have the desire to help and willingness to listen without judgment, we believe the following steps will help guide you to helping someone from their breaking point to a turning point.

Understanding and Helping the Suicidal Person
If you or someone you know is at risk of suicide or has stated suicidal thoughts, it is important to get the facts and take appropriate action.

Listen and Take It Seriously!!

Seventy-five percent of all suicides give some warning of their intentions to a friend or family member. All suicide threats and attempts must be taken seriously.

Be Aware of the Warning Signs.

The American Association of Suicidology has developed an easy mnemonic to remember the warning signs:


Ideation - statements about suicide or wanting it to be over
Substance Abuse

Purposelessness - not important
Trapped - feeling

Withdrawal or Isolation
Mood Changes - sudden

Seek Professional Help

If you recognize, witness, hear or see someone exhibiting the warning signs, please seek help as soon as possible by contacting a mental health professional or call our crisis helpline at 972-233-2233.

Other Ways to Help

The American Association of Suicidology offers these tips for helping someone who is talking about suicide or is severely depressed:

    1. Talk openly, directly and matter-of-factly about depression or suicide. It is a myth that talking about either of these issues will cause someone to attempt suicide
    2. Be willing to listen and accept expressions of feelings is very important
    3. Be non-judgmental. Don't lecture on the value of life
    4. Get involved and show interest and support
    5. NEVER dare someone
    6. Don't act shocked
    7. Don't be sworn to secrecy. Seek support as soon as possible
    8. Offer hope that alternatives are available but don't be glib
    9. Take action. Remove any possible means such as sharp objects, guns or pills
    10. Call our crisis line at 972-233-2233 or the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) for help

Join an Auxiliary

Did You Know?

Contact Connection

supports the call center volunteers and staff and promotes community awareness of CONTACT.

Contact Professionals

are dedicated to creating a greater awareness among young professionals ages 25 to 45 in the Dallas.

CONTACT Marathon - Embrace To Erase

CONTACT receives approximately 40,000 calls each year from individuals that often need more than empathy and a listening ear; they need a solution to the problem.